SPORTS MASSAGE -  International Council of Health, Fitness & Sport Therapists

 Information for Clients

  • Please do not come in if yourself or anyone in your household or support bubble are suffering from any COVID-19 related symptoms such as:
    • High temperature
    • New continuous cough
    • Loss or change of smell or taste

  • Please do not come in if you have been in contact with anyone with COVID-19 symptoms in the last 14 days or have been contacted by the NHS test and trace system.

  • Please arrive no more than 5 minutes before your scheduled appointment time as we are limiting the use of our waiting areas. 

  • On arrival please sanitise your hands and wait outside for me to come and collect you. We are doing our best to stagger our appointment times to prevent any unnecessary contact with other clients or therapists, but if there happens to be someone also waiting outside then please practice social distancing. 

  • You will be asked to provide your name and a contact phone number for the test and trace system.

  • Please come on your own. Only the person having treatment will be allowed into the salon. Sorry all kiddos will have to stay at home!

  • Following government guidelines a mask is to be worn at all times. Don’t worry if you forget, I can provide everything you will need. There will be a voluntary donation for the NHS.

  • I am afraid that I am unable to provide a glass of water or any refreshment, so please bring your own if one is required.

  • After treatment all clients will be asked to dispose of towels, couch roll and any PPE in to the bins provided.

  • Cash payments will still be excepted, but please bring the correct amount as change can not be given.

  • If you arrive late for your appointment I’m afraid that treatment will still have to end at the allotted time so as to avoid any overlap in client waiting times

  • If you need to cancel your appointment please try to do so at least 24hrs before your appointment.

  • In the unlikely event that you forget your appointment the full amount will still be charged.

                        Thank you for your understanding 
                     I look forward to seeing you very soon


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